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April 29, 2024

Medical call intercom system

A medical call Intercom System is a critical component of healthcare facilities, enabling efficient communication between patients and medical staff. It plays a vital role in various areas of a hospital, including the emergency center, nursing wards, operating rooms, and intensive care units.

In the emergency center, the intercom system allows patients to quickly contact emergency personnel and provide crucial medical information such as their condition description and allergy history. This enables emergency personnel to prepare and formulate an appropriate treatment plan before arriving on the scene, allowing for immediate medical intervention.

In nursing wards, the system facilitates patients' requests for assistance or reports of discomfort, enabling nurses to quickly locate the patient's bed and understand their needs. This reduces the frequency of nurse patrols, improves work efficiency, and ensures patients receive timely attention and care.

In high-risk environments like operating rooms and intensive care units, the medical call intercom system is even more crucial. It enables patients and medical staff to make emergency calls and communicate rapidly, ensuring that medical personnel are immediately aware of the patient's condition and can take appropriate measures.

Furthermore, medical call centers, which often utilize intercom systems, provide convenient and timely medical services to patients. They can be accessed through various channels such as phone calls or online platforms, meeting the needs and preferences of different patients.

In terms of features, a medical call intercom system may include functions like patient information management, incoming call popups and recording, intelligent voice navigation, service desks and backend functionality, and medical care services such as medication reminders and follow-up reminders. Additionally, the system may have features like host multifunction displays, adjustable ring volume, corridor music displays, and unhandled call alerts, enhancing the efficiency and safety of medical operations.
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